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draw.io

draw.io

Overview

What is draw.io?

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

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Recent Reviews

TrustRadius Insights

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
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Highly recommend!!

8 out of 10
March 23, 2020
Incentivized
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! …
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Simple drawing program

8 out of 10
January 29, 2020
Incentivized
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a …
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Ready, Set, Draw!

9 out of 10
August 01, 2019
Incentivized
We use this tool for many different types of graphs, diagrams, tables and charts. It is very intuitive and because we can export vectors, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Up to 10 Users

$5

Cloud
per month

Up to 20 Users

$11

Cloud
per month

Up to 50 Users

$27.50

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is draw.io?

draw.io Video

With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
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draw.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of draw.io are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(149)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.

One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.

In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.

The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.

Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.

Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.

Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.

Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.

Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.

Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.

Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.

Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:

  1. Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.

  2. Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.

  3. Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.

It is worth noting that these recommendations are based on the users' opinions and suggestions.

Attribute Ratings

Reviews

(1-6 of 6)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been using draw.io for a couple of years now and it is a great (and completely free) alternative for Microsoft Visio. It has a good range of native stencils, such as AWS, Azure, Cisco, Citrix, GCP, Office, Veeam, VMware and many others. Draw.io is very intuitive and easy to use and requires no client installation, you can use it completely from its web interface. It's very useful to create diagrams and architecture designs. Since I started using it, it was also spread to other colleagues on my team and to my management.
  • A very good and friendly interface - easy to use since first time use.
  • It's free.
  • Integration to Google Drive, OneDrive, Drop Box, GitHub and GitLab repositories.
  • Doesn't require client installation - It's completely web-based.
  • Not so complete as Visio, it lacks a few advanced features.
It's very suitable to most part of demands, from small to large companies and also for studying and personal use, as it is completely free. It is a very good alternative to Visio that allows you to create basic diagrams with no cost and very easily. It has some native stencils/shapes to various technologies. In my case Veeam, VMware, Cisco, Azure and Citrix are the most useful. Of course it is not so complete as MS Visio, so if you need more advanced features you can switch to it.
January 29, 2020

Simple drawing program

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a diagram. It is also perfect for making things like flow charts to show a process. It's free, which is why I use it.
  • Draw.io is free!
  • Draw.io is super simple to use, which means basically anyone can understand how to use it.
  • It can be slow at times
  • Not enough tools to make super complex things
I would recommend draw.io to anyone who is needing to make any flow chart or anything that you want to map out with boxes or ovals connected with lines or arrows. If you are also on a budget and need to do these sorts of things, then this is an excellent program to use.
Mauro García Aurelio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my particular case, from the product area of our company, I am the only one who uses the software. I usually make different graphs, but most of all flowcharts to describe our processes, both internal, and many times to present to our customers. I found in Draw.io a simple but very powerful solution that allows me to perform high-quality work in a short time.
  • Integration with Google Drive.
  • Friendly interface.
  • Sometimes it is a bit slow.
Draw.io allows you to quickly and easily make a large number of graphics such as flowcharts, networks, UMLs, etc. It allows working in collaboration with other users and is integrated with Google Drive.
Tyler Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
A few people in my organization are using draw.io for creating and editing various diagrams. For me personally, I absolutely love draw.io. draw.io lets me send diagrams to others who may or may not have Visio or some other paid for diagramming software. In addition, draw.io is free, has great content (icons and templates), plus, I can log on to any machine and open my document with just a basic web browser!
  • draw.io is free to use! No more spending loads of money for licenses of diagramming applications.
  • draw.io is web based - no installation necessary! Due to this, your diagrams become very portable.
  • draw.io is always adding to their application; new features, new icons, etc.
  • Honestly, I can't come up with any cons.
draw.io is well suited for network diagrams, floor plans, flowcharts, and decision charts. It is less appropriate if everyone at your office already has Visio and is satisfied with it or if you need measurement functionality (like Visio's tape measure).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use draw.io to define user journeys and various flows for our design solutions as a part of the UX design team's efforts. It is dependant on the department's access to the tools and budgets allocated to them. Our office deals with graduate education and research, and we work with other departments to create a better experience for graduate students. We use draw.io to create the box flow solutions for the solutions for our design work on the website and marketing strategy fronts.
  • Multiple shapes are accommodated, making it a great tool for everyone.
  • A good Scratchpad feature to create boards with relevant shapes.
  • The basic design is not visually appealing.
  • There's no dark mode to work in the dark and be softer on the eyes.
This tool does exactly delivers what it is made for. It is primarily used for making flow charts, organizational diagrams, and process systems. They helped us put together a quick printable chart for the managerial leaders to look at and approve the plans. We also use it to create system organization ledgers to show a map of all the resources and their locations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is being used in my organization as a replacement for something like Visio that lives in the cloud. By this I mean creating things like flowcharts, entity relationship diagrams, etc. We're also evaluating it as a potential replacement for Xmind for creating sitemaps and sharing them with clients without requiring them to download any new software.
  • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
  • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
  • Draw.io is fast and performant for me compared with some of the alternatives.
  • Connecting shapes together in slightly less common ways isn't quite as intuitive and took some effort to figure out.
  • It would be nice if the shapes could be auto-positioned and auto-sized accordingly to fit the contents and keep the diagram as neat and tidy as possible.
If you need to create a diagram in the cloud, I haven't found a better tool yet. If you need further customizability or export options not offered, then a larger tool might make more sense, but wherever Draw.io can fit in, I think it's the ideal solution.
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